Privacy Policy
At Urban Gulf, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether you're browsing, shopping, or getting in touch.
1. Information We Collect
When you use Urban Gulf, we may collect the following information:
-
Personal Information: Your name, email address, phone number, and billing/shipping address
-
Order Information: Items purchased, payment method (securely processed), and order history
-
Device & Usage Data: IP address, browser type, and cookies to enhance your experience
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Provide order updates and customer support
-
Share special offers or updates (only if you opt in)
-
Improve and personalize your shopping experience
3. Your Privacy Comes First
We do not sell your personal data. Your information is only shared:
-
With trusted partners (e.g., shipping providers) to fulfill your order
-
When required by law in the UAE or Saudi Arabia
4. How We Protect Your Data
We take data security seriously, using:
-
SSL-encrypted browsing
-
Secure, encrypted payment processing
-
Restricted internal access to sensitive customer information
5. Your Rights (UAE & Saudi Arabia)
You have the right to:
-
Request access to the personal data we hold about you
-
Ask us to correct or delete your information
-
Opt out of marketing communications at any time
📧 To make a request, email us at urbangulfofficial7@gmail.com
6. Cookies & Tracking
We use cookies to:
-
Remember your shopping cart
-
Recommend products based on your preferences
-
Enhance website performance and speed
You can manage or disable cookies anytime through your browser settings.
7. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available on our website.
8. Contact Us
Have questions or concerns?
📧 Email: urbangulfofficial7@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia